Do we show empathy?

The Lord Jesus empathizes with us in our weaknesses.  In other words, he was tempted in every way that we are.  So the Lord Jesus knows first hand what we are going through and he empathizes with us.  When we have friends that are believers that are going through challenges in their life, how do we respond?  Do we empathize with them?  In other words, do we let them know that we are going to pray for them or otherwise support them until they are through the situation they are going through?  This is what the Lord Jesus does for us and this is how we should approach our support of other believers.  (2 Corinthians 1:3,4)